Terms and Conditions
BeWDS
Orders submitted to WDS imply acceptance by the Customer of the terms and conditions of sale set out herein, from which no derogation is permitted,
unless otherwise agreed in writing.
Orders received are always "subject to approval" in writing by WDS. Any discrepancies relating to the conditions of our Order Confirmation must be notified by e-mail no later than the day following the date of receipt; in the absence of a reply, the Confirmation and the General Conditions of Supply shall be deemed to have been definitively accepted. Any cancellations or modifications to the order must reach us within 2 days of receipt.
ITEM
Each quotation issued by WDS specifies the nature of the products:
furniture ranges, quantities, finishes. These elements will have been
specified by the WDS sales manager.
Validation of this document commits the customer to his choices.
PRICE
Prices are quoted in Euros, exclusive of VAT, and should be
considered valid until revoked.
DELIVERY-INSTALLATION
The delivery terms indicated in the Order Confirmation are provided for information purposes only and are confirmed subject to unforeseen events or changes due to force majeure. WDS will do its best to meet the delivery dates indicated. WDS reserves the right to terminate the sales contract whenever it becomes aware of facts that cast doubt on the Customer's solvency. Goods are always delivered, assembled and installed. It is the Customer's responsibility, at the time of ordering, to inform WDS of any transit and/or parking restrictions, rights of way, as well as any specific requests such as delivery to the floor,
request for delivery certificate. Any costs incurred in carrying out the delivery will be invoiced to the Customer.
PAYMENTS
Payments must be made in accordance with the terms and in the currency specified. In the event of non-payment, WDS reserves the right to: charge costs and commercial interest, suspend deliveries for the balance, request advance payment for future deliveries. Only payments made to our head office or to a person authorized by us in writing will be considered valid. If delivery of the goods ordered is to be made in several batches at the customer's request, a legitimate invoice may be issued for each delivery using the standard payment methods. WDS reserves the right of ownership of the goods supplied until full payment of the invoiced amount, in accordance with law no. 80335 of 12/05/1960, supplemented by the law of 25/01/1985.
GUARANTEE
WDS warrants the products listed in this quotation against services and/or defects in quality and/or workmanship, for the period stipulated by current regulations, unless otherwise stipulated. Excessive and/or inappropriate use of the product is excluded from the warranty. Any costs incurred for transport and return of the goods will be charged to the Customer from the second year after delivery. The warranty will only be effective when all product data (e.g. model/product reference) and purchase document references have been supplied. The purchaser acknowledges that the warranty, as provided above by WDS, absorbs any further liability. Consequently, any claim for damages for direct or indirect damage deriving from defects and/or deficiencies in the goods, as well as any other possible claim and/or acceptance by the purchaser remain excluded. The warranty shall lapse if the customer fails to make the agreed payment on time.
COMPLAINTS
Any complaints about the quality of the goods must be notified to WDS in writing within 8 days of receipt of the goods at the latest, and the product model, defect, delivery date and delivery note/invoice must be expressly indicated, together with photographs. Once this period has elapsed, no complaints will be accepted and any requests for spare parts will be examined, processed and invoiced.
RETURNS
Returns of goods must be agreed in advance and authorized by the WDS sales manager if they do not comply with the commercial document signed by the customer.
TERMINATIONS
In the event of unforeseen events, force majeure or fortuitous circumstances, WDS shall have the right to terminate this agreement and/or suspend the current supply. In the event of termination of the supply agreement by WDS, the customer will not be entitled to any damages, compensation or reimbursement. The customer must pay for the quantity already prepared.
JURISDICTIONS
By express agreement, any dispute shall be brought before the Courts of Créteil, which shall have sole jurisdiction, even in the event of multiple defendants or warranty claims.